Trade2Sync

Privacy Policy

Last Updated: June 29, 2026

Introduction

This Privacy Policy explains how Trade2Sync collects, uses, shares, and protects your personal information when you access, purchase, or use any of our products or services, including Trade2Sync Classic, Trade2Sync Infinity, and Trader Protector.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect the following types of information:

  • Account information: your name, email address, and login credentials.
  • Payment information: billing details processed securely by our third-party payment providers. We do not store full card numbers on our servers.
  • Usage data: how you interact with our dashboard and software, including configured channels, risk settings, and connected trading accounts.
  • Technical data: IP address, browser type, device information, and log data collected automatically when you use our services.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services.
  • Process payments and deliver access credentials.
  • Send service updates, security alerts, and support messages.
  • Improve and personalize the performance of our products.
  • Detect, prevent, and address fraud or technical issues.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website, remember your preferences, and analyze traffic. You can control or disable cookies through your browser settings, although some features of the service may not function correctly without them.

How We Share Your Information

We do not sell your personal information. We share data only in the following circumstances:

  • Service providers: trusted third parties who process payments, host infrastructure, or provide customer support on our behalf.
  • Legal requirements: when required to comply with applicable law, regulation, or valid legal process.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction.

Data Security

We implement industry-standard technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal information.
  • Object to or restrict certain processing of your data.
  • Withdraw consent where processing is based on consent.

International Data Transfers

Because our service operates in the cloud, your information may be processed and stored in countries other than your own. We take steps to ensure your data is treated securely and in accordance with this Privacy Policy wherever it is processed.

Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Last Updated date. We encourage you to review this policy periodically.

Contact

If you have any questions about this Privacy Policy or how we handle your data, contact our support team at Support@Trade2Sync.com.